That client who cancels last minute, shows up 20 minutes late, or tries to haggle your prices? You need policies for that — and the words to back them up. This two-page toolkit gives you clear, professional salon policies covering booking, payments, cancellations, no-shows, and more. Plus a second page of ready-to-use scripts for those awkward conversations so you can hold your boundaries without the stress.
Want it tailored to your specific business? Check out my Template Customization Service and I'll customize it for you.
That client who cancels last minute, shows up 20 minutes late, or tries to haggle your prices? You need policies for that — and the words to back them up. This two-page toolkit gives you clear, professional salon policies covering booking, payments, cancellations, no-shows, and more. Plus a second page of ready-to-use scripts for those awkward conversations so you can hold your boundaries without the stress.
Want it tailored to your specific business? Check out my Template Customization Service and I'll customize it for you.